What happens after you call
Most families tell us the hardest part was not knowing what came next. Here is the whole process, start to finish, with no surprises in it.
Five steps, and we do most of the work
There is no waitlist. The timings below are what we aim for and what most families experience.
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Contact us
A free consultation, by phone or through the form. You tell us about your child, what is hardest right now, and what you are hoping therapy will help with. Nothing is committed at this stage.
You do not need a diagnosis in hand to make this call. If your child does not have one yet, we will tell you how that works.
Same day or next business day -
We verify your benefits
Give us your insurance information and we check your ABA coverage directly with your plan — at no cost to you, whether or not you go ahead. We come back with what is covered, what is not, and what your responsibility would be.
We handle prior authorization from here on, along with re-authorizations, claims and appeals.
Within 48 hours -
BCBA assessment
A Board Certified Behavior Analyst meets your child and your family, observes directly, and talks with you about priorities. This is where the real picture forms — not from a form, but from watching your child and listening to you.
Usually within 1–2 weeks -
A personalized treatment plan
Your BCBA writes goals around what your family actually needs, and recommends an intensity — comprehensive programs typically run 25–40 hours a week, focused programs 10–15. That recommendation comes from the assessment, never decided in advance.
You review it together before anything starts. If something on it is not a priority for your family, say so.
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Therapy begins
One-to-one sessions start in your home and community, with data collected every session and reviewed with you. The plan changes when the data says it should.
What helps to have handy
None of this is required to start the conversation — it just speeds up the benefits check.
A note on sharing details. Please don’t send diagnoses, medication lists or insurance ID numbers by chat or ordinary email. Use the secure intake form, or give them over the phone on (972) 379-9131. Our assistant on this site is deliberately not able to take that information.
Plans we work with
In-network plans usually mean a lower cost share for your family. Where we are out of network we can still bill your out-of-network benefits — what you pay depends on your plan. A free benefits check confirms exactly what your own plan covers before anything begins, usually within 48 hours.
Before you get started
Most insurers require a formal ASD diagnosis before they will cover ABA. If your child does not have one, we connect you with trusted diagnostic partners in DFW and guide you through that step — you do not have to work it out alone.
Benefits are verified within 48 hours and assessment usually happens within one to two weeks. There is no waitlist.
Comprehensive therapy typically runs 25–40 hours a week and focused therapy 10–15, but the right number for your child comes from the BCBA assessment. Anyone who gives you a figure before meeting your child is guessing.
Then the consultation is exactly the right call to make. It is free, nothing is committed, and if we are not the right fit we will say so.
One-to-one work with a trained therapist under BCBA supervision: structured teaching, play-based learning and positive reinforcement targeting your child's goals, with data collected every session.
Start with one free call
We will verify your benefits within 48 hours and tell you honestly what your plan covers — whether or not you go ahead with us.